Strategic Planning and Crisis Management Styles in Organizations: A case Study of Starbucks Firm in Shanghai, China

نویسندگان

چکیده

Strategic planning is an essential process for organizations to set their long-term goals and determine the best course of action achieve them. It involves analyzing internal external environment, identifying opportunities threats, formulating strategies capitalize on strengths mitigate weaknesses. Crisis management a actions taken by effectively respond recover from unexpected disruptive events. styles can vary, ranging reactive approaches that focus immediate response containment, proactive prioritize risk assessment, preparedness, resilience. Ultimately, need strike balance between strategic crisis management, integrating them into overall framework navigate both predictable unforeseen challenges successfully. The study findings indicate Starbucks has robust in place, which contributed its success. firm highly committed resolving crises promptly, whether they involve product quality concerns, employee misconduct, or public relations issues. company's are guided vision, brand values, commitment delivering unique customer experience. was concluded demonstrated process, focusing premium-quality coffee, creating experience, fostering sustainable growth. This approach propelled become global leader coffee industry. Starbucks' have positioned company as industry, allowing manage while maintaining vision. recommended continuously monitoring market landscape, anticipate changes proactively adapt remain competitive. To enhance should developing approach, rapid transparent communication. Keywords: Planning, Management Styles, Organizations, China

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ژورنال

عنوان ژورنال: Journal of strategic management

سال: 2023

ISSN: ['2520-0461']

DOI: https://doi.org/10.53819/81018102t5198